Hosted Telephone Systems

A hosted, or cloud based telephone system works in the same way as a traditional on-premise system, but rather than being located in your office, it is sited in a secure data centre, and you access it via an internet connection. They are ideal for businesses of all sizes and perfect for enabling home or remote working. The advantages include:

Lower Costs

With no upfront hardware charges and a fixed cost per user license structure you are likely to make savings when compared to a traditional hardware based telephone system. You can add or remove users with ease so you only pay for what you use. Most packages come with bundled calls and with free calls between all users on the system multi-site organisations can make big savings on internal calls.

Many users of traditional PBX telephone systems will have both a telephone and a data network to administer. With a hosted system your calls are routed over the data network meaning there is no need to pay for costly ISDN lines. BT have announced that ISDN will be phased out by 2025, so there has never been a better time to move your on site telephone system into the cloud.

Increased Productivity

More people than ever are working for home. With a cloud based telephone system every employee is allocated an extension and they can take that with them wherever they are, enabling them to work from anywhere. What is more, they can connect on any advice, whether it is a traditional desk phone, via a softphone on a laptop or PC, or by using an App on their mobile device.

Many hosted systems have a range of other collaboration systems including instant messaging which encourages a productive workflow and cuts down on the time spent on replies to emails and reduces email clutter and an also an integrated video calling platform. If you are already using these business tools from other providers, consider the benefit of having them all as part of one platform, the ability to launch a phone call, or instigate a video call directly from an instant message conversation. If however, you are already invested in a 3rd party application it may be possible to not only protect your investment, but unleash the full potential of it by equipping it with enterprise grade telephone system capabilities.

Why Handset Solutions?

Handset Solutions are truly independent and have access to a number of hosted service providers and are therefore ideally positioned to offer impartial advice and find the cloud telephone system that is perfectly suited to your business needs. Whether you are a start-up looking for your first telephone system, a small business looking to modernise and move away from a legacy telephone system, or a large corporate or public sector organisation looking to harness the cutting edge technology of a hosted system we welcome the opportunity to discuss your requirements and answer any questions you may have.

The worlds number one business communication platform. Message. Video. Phone. So much more than just a business phone, RingCentral lets you get more done with integrated messaging, video conferencing and telephone calls. Everything you need to get work done, wherever you are, is all together, for any device, in one beautifully designed and easy to use app.

Cloudya is NFON’s best ever telephone system. With one number and one inbox, employees can stay in contact and work more productively wherever they are, and whichever device they’re using.  Cloudya uses the Internet to make and receive calls. You can access the telephony features anywhere you have an Internet connection: from the office, another site, home office or on the road using a smartphone or laptop. The system is flexible, scalable and simple to use. There are no long-term contracts and it has a low set up cost in comparison to traditional PBX systems.  And now, with Nvoice for Microsoft Teams, businesses can extract significantly more value from Microsoft Teams. Nvoice for Microsoft Teams leverages the enterprise PBX features of Cloudya – NFON’s best ever cloud telephone system – to create a completely unified communications solution.

If your business is looking for a all the features of a traditional on premise telephone system, but without the upfront and ongoing maintenance costs and the added flexibility to work from anywhere, then our Simplified Hosted solution may well be ideal for you. Easy to implement, with a range of subscription options. You can be commitment free with a 30-day rolling contract, or you can bundle the cost of your handsets so there is no upfront costs whatsoever, Simplified Hosted is a feature rich, easy to use telephone system which lets your employees work effectively from anywhere.