Wireless headsets allow users to move away from the desk whilst on the telephone, leading to increased productivity as well as user comfort and satisfaction. Using a handset lifters or electronic hook switch (EHS) cables users can answer calls remotely whilst away from their desk, reducing the chances of missing important calls.
The two main considerations when choosing a wireless headset are the wearing style, and what devices you want to connect your headset with. Convertible headsets that can be worn with a headband, or over the ear are popular, but you can also get a more traditional monaural (one ear-piece) or binaural (two ear-piece) head-band stye headset.
The second consideration is what devices you want to be able to use your headset with. With the rise of Unified Communications in the workplace there is a need to use a single headset to take calls on multiple devices. The first device you may wish to connect your headset to is your desk phone. If your telephone has a headset port, or the handset cord is detachable, then you should be able to use a wireless headset. It is increasingly common for calls to be taken directly from the PC, using a softphone application such as Skype, a compatible headset can also be used to listen to audio files on your computer and simply connects via USB. Finally there are wireless headsets that also feature Bluetooth connectivity. This enables us to connect our headset with our mobile phones or even a Bluetooth voice enabled computer. This is particularly useful for those of us who need to take calls in the office on both the deskphone and the mobile.
Handset Solutions also supply wireless headsets designed for use in a retail environment. These high quality headsets provide crystal clear, fully duplex two-way conversation between on-site teams working together. For more information about ICS Retail headsets, click here, and find out how to empower your team and improve your customer service.
The Sennheiser DW10 USB ML Wireless Headset is a wireless headset for business soft phone users who spend the majority of their working day on the phone. This version connects via USB and is Microsoft Teams certified, making perfect for organisations that have moved away from traditional desk phones.
The Sennheiser DW30 USB ML Wireless Headset is a wireless headset for business soft phone users who spend the majority of their working day on the phone. This version connects via USB and is Microsoft Teams certified, making perfect for organisations that have moved away from traditional desk phones.
The new Sennheiser MB Pro 1 UC ML is a premium level Lync-optimised Bluetooth 4.0 headset with a comfortable over-the-head-design. You can connect up to two Bluetooth devices at any one time and switch seamlessly between the two.
The Sennheiser Presence Grey UC Business is a top of the range Bluetooth headset solution, designed for mobile professionals. Featuring state-of-the-art sound and voice clarity, this headset is compatible with mobile phones and laptops and PC’s using the supplied USB dongle. Whether in the office or outdoors, the Presence Grey UC is an excellent option for on-the-go.
SENNHEISER D10 PHONE UK DECT HEADSET
DW Office ML – Unique Premium Design – Crafted for comfort (UK)
The Sennheiser DW Office USB is a stylish professional cordless headset which has been designed for exclusive use with PC soft phones. With its sleek modern design, this cordless headset is ideal for people who spend much of the day talking via connecting to your PC via USB.
DW Pro1 ML – Premium wireless single-sided DECT headset
The Sennheiser DW Pro 1 (DW20) Wireless Headset is a stylish professional cordless headset suitable for use with standard desk phones and is compatible with 99% of desk phones on the market.
DECT, Monaural, USB, 180m max, Black / Silver, UK
Earpad for DW Office, leatherette
The Sennheiser DW20 Pro 1 USB ML Cordless Headset is a stylish professional cordless headset which has been designed for exclusive use with PC soft phones – this version has been optimised for use with Microsoft Lync/Microsoft Teams and connects to a PC only.
DECT, Binaural, 180m max, Black / Silver, UK